Privacy policy

Last Updated: June 2026

Welcome to Fourone ("we", "our", "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Fourone collects, uses, stores, and protects your information when you visit our website, purchase our products, engage with our content, or communicate with us. This policy is designed in accordance with applicable Indian laws and standard e-commerce privacy practices.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Date of Birth (if voluntarily provided)
  • Social Media Handles (if voluntarily provided)

B. Order & Transaction Information

When you make a purchase, we collect:

  • Products purchased
  • Order value
  • Payment status
  • Shipping details
  • Return and exchange history
  • Customer support interactions

Note: Fourone does not store your debit card, credit card, UPI PIN, banking credentials, or payment passwords. Payment processing is handled by secure third-party payment gateways.

C. Device & Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Referral Sources
  • Session Activity
  • Cookies and Tracking Data

This information helps us improve website performance and customer experience.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Order Fulfillment

  • Process and confirm orders
  • Ship products
  • Facilitate returns and exchanges
  • Provide order updates

Customer Support

  • Respond to inquiries
  • Resolve disputes
  • Assist with returns and exchanges

Marketing & Communication

  • Send promotional emails
  • Notify you about launches, collections, offers, and events
  • Provide personalized recommendations

You may unsubscribe from marketing communications at any time.

Website Improvement

  • Analyze customer behavior
  • Improve website functionality
  • Optimize user experience
  • Prevent fraud and misuse

Legal Compliance

  • Meet regulatory requirements
  • Prevent fraudulent activities
  • Enforce our Terms & Conditions

3. COOKIES & TRACKING TECHNOLOGIES

Fourone uses cookies, pixels, and similar technologies to:

  • Remember customer preferences
  • Improve website speed and functionality
  • Measure advertising effectiveness
  • Analyze visitor behavior
  • Personalize user experience

Third-party services such as Shopify, Meta (Facebook), Instagram, Google Analytics, Google Ads, and payment gateways may also use cookies on our website.

You can disable cookies through your browser settings, though some website features may not function properly.

4. HOW WE SHARE INFORMATION

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers including:

  • Shopify
  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Analytics Providers
  • Marketing Platforms
  • Customer Support Providers

Information is shared only to the extent necessary to provide services.

5. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, social media platforms, or partner services.

Fourone is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party platform they visit.

6. DATA SECURITY

We implement industry-standard security measures to protect your information against:

  • Unauthorized access
  • Data misuse
  • Alteration
  • Disclosure
  • Loss

Despite our best efforts, no online transmission or storage system can be guaranteed to be 100% secure.

7. DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Maintain customer accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

After this period, data may be securely deleted or anonymized.

8. YOUR RIGHTS

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request deletion of personal information
  • Withdraw marketing consent
  • Close your account

To exercise any of these rights, contact us using the details below.

9. CHILDREN'S PRIVACY

Fourone does not knowingly collect information from individuals under the age of 18.

If we become aware that personal information has been collected from a minor without appropriate consent, we will take steps to remove such information promptly.

10. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated revision date. Continued use of the website after modifications constitutes acceptance of the revised policy.

11. CONTACT US

For questions regarding this Privacy Policy or your personal information, please contact:

FOURONE

Email: support@fouroneco.in

Website: Fourone

Customer Support Hours:
Monday – Saturday
11:00 AM – 7:00 PM IST

YOUR CONSENT

By using Fourone's website, purchasing products, creating an account, or interacting with our services, you consent to the collection, storage, and use of your information as described in this Privacy Policy.