Shipping Policy
Shipping policy for fourone
1. Processing and Dispatch
- Orders will be processed within 24-48 hours after payment confirmation.
- Pre-orders or customized products may take additional time, as mentioned in the product description.
- In compliance with the Consumer Protection (E-Commerce) Rules, 2020, order status updates will be communicated via email or SMS
2. Shipping Charges
- Standard Shipping: Shipment charges will be free.
- Express Shipping: Additional charges will apply, calculated during checkout.
3. Delivery Timelines
- Standard Shipping: 7-10 business days, depending on your location.
- Express Shipping: 2-3 business days.
- Delivery may be delayed due to unavoidable circumstances such as natural calamities, government restrictions, or transportation strikes, as per Indian contract law provisions.
4. Shipping Areas
- We currently ship across India.
- No international shipping is available currently.
5. Tracking Information
- Tracking details will be shared via email or SMS once the order is shipped, as required under the Information Technology Act, 2000.
6. Address Accuracy
- Ensure your shipping address and contact information are correct at checkout.
- We are not responsible for undelivered orders due to incorrect or incomplete addresses provided by the customer.
7. Taxes and Duties
- Prices are exclusive of GST. No additional taxes will be levied at the time of delivery.
- Customers are responsible for any state or regional restrictions on the product.
8. Lost or Damaged Shipments
- Please note that once proof of delivery is attached to a tracking number, Fourone is not responsible for lost, damaged, or stolen items. All risk is assumed by the courier.
9. Returns and Exchanges
- Please refer to our Return and Refund Policy for details.
- Return shipping charges will apply unless the item received is defective or incorrect.
10. Customer Support
- For queries, contact us at contact@fouroneco.in or chat with us on WhatsApp no: 9321071899 during business hours (10AM to 6 PM) Monday to Saturday..